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Company details :
Name of our Company : De Kameleon ... Altijd anders Adres of our Company : Nieuwstraat 50-52 Town of our company : Goes Telephone Number : 0031-651074560 Name of our Bank : Rabobank Adres of our bank : Weststraat 5 - 7 Bank account is on name of : De Kameleon Account number : 368605221 BIC Code : RABO NL 2 U Swift code or Iban code : NL 04 RABO 0368605221 KVK NO : ( Chamber of commerce ) 22052557 BTW NO ( VAT ) NL-198335441-B02
- Prices : All prices are quoted in EUROS picked up from our shop or at the warehouse. For export the prices at the website do not include V.A.T and Import Duties .
- Payment : Payments can be done by : 1) At the shop all payments in cash we don't have a pin device for this moment By bank or T&T transaction see for bank details info above. 2) By Credit card through Paypal, all orders paid by credit card through Paypal are raised with 5% cost over the total order and shipping cost. The 5% raise is for the cost we must pay Paypal for acceptance of the credit card payment.
- Packing : All goods are professionally packed by our shipping department. The cost for packing materials are at buyers expense On request we can make wooden crates for shipping but the cost for making those are at buyers expense. In case goods are shipped in the manufacturer's original packing, no extra costs apply .
- Shipments : Goods are shipped from our warehouse to the buyer's address at his expenses and risks . Transport will be effected over land and/ or by sea or by air , by means and methods of our shipping department or in accordance with special instructions from the buyer . We standard ship by FEDEX or from Port to Port. If the buyer arrange his own shipping this will be no problem.
- Insurance : All goods shipped by us , are fully insured from warehouse against theft, breakage, fire, short-handed, and plundering, at the buyer's expense, unless otherwise instructed . Insurance price depends on the price from the goods bought by the buyer.
- Claims : Although every effort will be made in order to secure safe arrival of goods at destination, it may happen that goods are missing or damaged upon delivery. In this case , please notify us in writing immediately, provided the goods are insured by us. Claims for missing or short delivered items must be accompanied by a statement from the local freight forwarder or carrier.
- Guarantee: guarantee certificate is our invoice. In case of defect, please send your complaint in writing, stating: a) Description of defective part b) Copy of your invoice , showing purchase of the article. On receipt of your complaint, we shall do the necessary procedure and will inform you accordingly .
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